There are fees per page, fees for copies, fees for rough copies, fees for rushing, fees for appearing, and on and on. Transcripts often take weeks to deliver. Why? Because the service depends on outdated technology that is hurting everybody involved, from litigators to their clients to the steno operators themselves, and on a business model built around that outdated technology.
The solution is a new category of deposition services called Active Reporting.
Active Reporting replaces all the annoying add-on fees with all the rich services litigators need to perform their best for a low, flat fee based on the duration of the proceeding. View the transcript as it comes together during the proceeding and get a rough copy one hour after the proceeding, included. Need a certified transcript? How does one business day sound? No rush fee—it’s standard. Need technical support or help with displaying exhibits? All included.
Active Reporting was created by InfraWare with the announcement of their newest service, Readback. Readback replaces the steno machine and a single steno operator with a Guardian to support the entire proceeding and a Multi-Intelligence Service Team of online transcriptionists assisted by A.I. The transcript is available in near-time* to assist litigators with unlimited self-readbacks and live collaboration. Active Reporting supports active listening because the text will be available in seconds, not weeks, to enable litigator performance.
These capabilities were made possible when a successful tech company with multiple speech processing patents acquired an established New England court reporting firm in 2017. This combination of cutting-edge technology and over 50 years of court reporting experience led to a reimagining of what deposition reporting could be. This is the disruption of a startup backed by the stability of a financially secure, successful company that has conducted over 60,000 depositions over a period of decades. We looked at what others were doing and yawned.
Depositions are changing. The category is Active Reporting. The service is
* Near-time means near-real-time, a delay of a fraction of a minute.