Readback introduced Active Reporting to solve the numerous problems of outdated steno court reporting, including charges per page, high add-on fees, and long turnarounds. Smart lawyers need modern services to provide clients with access to justice at a modern pace, especially now. Active Reporting provides certified transcripts in one day, roughs in one hour, and near-time text in less than one minute. Readback is powered by its exclusive Multi-Intelligence Service Team, a finely-tuned combination of multiple human transcriptionists and state-of-the-art technology delivering an empowering deposition experience – all at low, flat rates based on the on-the-record duration of the deposition.

InfraWare was uniquely qualified to create the Active Reporting category and to introduce the Readback service. Few companies have both machine learning patents for improving speech processing A.I. and decades of experience reporting on over 60,000 depositions. Thanks to a 2017 merger, our company was positioned perfectly to seize this opportunity.