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Real-time Depositions And Your Cost-Conscious Client

Here’s the scenario. You intend to conduct real-time depositions on behalf of an important client. But there’s a significant roadblock in your wayyour cost-conscious client has a major case of sticker shock. You try to explain the benefits of real-time depositions only to be rebuffed by your client who informs you that it’s simply not in the budget. You are now tasked with finding a capable, cost-effective alternative. So how would that conversation play out? Maybe something like this… 

You:  “I think we should go with real-time for this deposition. It’s more expensive, but that’s to be expected.”

Client:  “Why should I expect to pay more? Why are you set on real-time depositions?”

You:  “Well, real-time depositions can quickly provide a rough transcript. A faster turnaround gives me extra time to prepare for trial.”

Client:  “No sale.” 

You:  “Well, it’s not just that. The live transcript feed helps my legal team coordinate a strategy as the deponent answers my questions.”

Client:  “Too bad. That doesn’t justify the extra cost.”

You:  “Well, your expert witnesses could also benefit from being able to see the transcript in real time.”

Client:  “They’re experts for a reason. They’re smart enough to figure it out. With as much as I’m paying them, this shouldn’t be a problem.”

You:  “But I’ll have an easier time meeting deadlines for important trial motions if I can take advantage of those expedited certified transcripts.” 

Client:  “I’m not about to pay a bunch of add-on fees just to make your life easier. I pay you a lot of money as well. Figure it out.”

You:  “Okay. But you should expect to pay a premium price for premium service. After all, stenographers are the gold standard. Don’t you want that?”

Client:  “I’m already paying a fortune in discovery costs. If that’s not a premium, I don’t know what is. Listen, respectfully, I could care less about a gold standard. What matters most to me is whether a service is worth its weight in gold. What am I getting for my money?”

You:  “There are alternatives if you’re willing to give them a shot.”

Client:  “Now, you’re talking. Look, maybe we’ll try real-time depositions for more high profile cases. But my business already has its fair share of litigation. Right now, I need a service that gives me the best bang for my buck. Can you find that?”

You:  “Have you heard of Readback?”

Female financial consultant manager talking with a client at the bankReadback is a non-stenographic, remote deposition service created with the cost-conscious client in mind. Rather than rely on a stenographer, Readback utilizes its Multi-Intelligence Service Team. What that means is Readback provides a human Guardian to handle exhibits and make sure the proceeding runs smoothly while, at the same time, a team of human transcribers with a live feed work alongside patented speech-to-text technology to ensure a verbatim transcript. Readback’s flagship category, Active Reporting, provides the premium benefits of rough draft transcripts in one hour, certified transcripts in one day, and near-time access to the transcript in less than a minute, all at low, flat rates

No add-on fees. 

No expedite fees. 

Depositions can be very expensive. So the pressure attorneys feel from clients to cut expenses is understandable. Your clients are cost conscious for a reason. Chances are they’re budget-savvy clients who can spot a good deal when they see one. So introduce them to Readback. 

Visit our website to learn more about this game-changing service. Want to see it for yourself? Sign up today for a live demonstration. Whether you’re simply looking to fill the gaps when real-time depositions prove cost prohibitive or ready for something new altogether, Readback is the way to go. 

 

* Disclaimer:  Readback is neither a law firm nor a substitution for legal advice. This post should not be taken as legal opinion or advice.

  • Jamal Lacy, Juris Doctor

    Jamal Lacy serves as the law clerk to InfraWare, Inc., a tech-enabled parent company to Readback. In addition to content creation, Mr. Lacy provides legal research and analysis with particular focus on matters of contract, civil procedure, regulatory compliance, and legislative policy. Mr. Lacy received his Bachelor of Arts in Political Science with departmental honors from Trinity College in Hartford, Connecticut, and his Juris Doctor degree from Suffolk University Law School in Boston, Massachusetts.

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active reporting, Court Reporting, deposition services, exhibits handling, legal solutions, Legal Technology, litigation support, Multi-Intelligence Service Team, near-time access, Readback, real-time depositions, remote deposition, trial motions, trial preparation, Verbatim Transcript

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